SynergyIQ publishes real tiers because we don't want to waste your time. See exactly what managed IT and AI automation cost before you book a call — Bronze, Silver, and Gold, plus fixed-fee onboarding and automation builds.
Flat-rate monthly pricing covers helpdesk, patching, monitoring, and the rest of the stack below. One invoice. No per-ticket charges.
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Best for 1–5 users
Best for 6–15 users
Best for 16–35 users
Tiers auto-scale: cross a user count and we move you up at the next billing cycle. No per-user overage fees.
Fixed-fee onboarding and deployment work. What you see is what you pay — no change orders for the base scope.
Discovery, build, retainer. We scope the work, quote the fixed fee, and show receipts on what automation actually recovers in hours and dollars.
The tiers above cover most small businesses and single-location practices. For anything beyond that — multi-site environments, specialized compliance (HIPAA, SOC 2, CMMC, PCI), unusual integrations, or multi-team automation programs — we quote after a discovery call. We would rather scope it correctly than sell you a tier that doesn't fit.
Thirty-minute discovery call, a written scope, and a fixed fee before any work starts.
Book a consultFour rules we wrote down so we do not drift from them.
You pay the same monthly fee whether you open two tickets or twenty. Unlimited helpdesk inside the scope of your tier. No per-incident surcharges.
Onboarding, EDR deployment, backup setup, automation builds — every project is quoted as a fixed fee against a written scope. You know the number before we start.
The $450/mo retainer covers monitoring, small edits, and ongoing improvements to automations we built. New scope gets quoted separately. No mystery hours.
Hardware and third-party licensing are billed at cost plus a small procurement margin with the invoice shown. Nothing gets buried.
SynergyIQ publishes flat monthly managed IT tiers: Bronze is $299/mo (best for 1–5 users), Silver is $599/mo (best for 6–15 users), and Gold is $1,200/mo (best for 16–35 users). Each tier covers helpdesk, patching, monitoring, and the stack listed — one invoice, no per-ticket charges.
No long-term lock-in. Managed IT tiers run month-to-month after a 60-day onboarding period. Cancel with 30 days written notice. We do not believe in multi-year contracts as leverage.
Bronze includes Monday–Friday helpdesk, Windows and macOS patch management, basic endpoint monitoring, Microsoft 365 or Google Workspace admin, and vendor escalation. Silver adds SentinelOne EDR, after-hours emergency support, monthly health checks, and backup testing. Gold adds monthly vCIO strategy calls, a priority SLA, quarterly business reviews, and HIPAA posture reviews.
Yes. For multi-site environments, specialized compliance (HIPAA, SOC 2, CMMC, PCI), unusual integrations, or multi-team automation programs, we quote after a discovery call. Custom automation projects typically run $5K–$50K, and enterprise managed IT for 35–100 users runs $1,800–$4,500 per month depending on scope.
One-time onboarding is fixed-fee and transparent: MSP Activation Fee is $250 (one-time with subscription), Initial IT Audit & Onboarding is $350, SentinelOne EDR Deployment is $225 per workstation, and Backup Verification + RMM Agent Setup is $175. What you see is what you pay — no change orders for the base scope.
SynergyIQ serves Greater Houston and Fort Bend County, including Richmond, Sugar Land, Katy, Houston, Missouri City, Cypress, Stafford, and Pearland, TX. On-site where it helps, and remote support throughout the region.
SynergyIQ is based in Richmond, TX and serves small businesses and healthcare practices throughout Fort Bend and Harris County — on-site where it helps, and remotely everywhere else. Transparent, published pricing wherever you are in the region.
Thirty-minute call, no hard sell. We ask about your team size, your stack, and what is currently broken. You leave with a recommendation in writing — tier, price, and what is not included.