MSP Activation Fee · $250 one-time
Charged once at the start of any new SynergyIQ MSP subscription. Covers the concentrated setup work that makes the rest of the relationship run.
At a glance
What's included
Real setup work that has to happen for monthly support to work properly afterward.
- Account provisioning across our toolset (RMM, PSA, documentation, password vault, billing)
- Initial RMM agent push to all workstations with healthy check-in confirmation
- Documentation setup in our PSA — users, devices, network, vendors, line-of-business apps
- First 30 days of monitoring with priority attention to baseline issues
- Welcome onboarding call (30 min) with your account lead
What's NOT included
Other one-time setup items priced separately.
- Workstation hardware purchase (pass-through cost)
- EDR deployment ($225 per workstation — separate SKU)
- Backup target setup ($175 — separate SKU)
- Network audit (Initial IT Audit, $350 — separate SKU)
- Monthly subscription fee (Bronze / Silver / Gold — separate)
How it works
- Buy via Stripe. One-time charge processes immediately.
- Welcome email + intake form. Sent within minutes — confirms your stack, contacts, and access.
- Onboarding call (30 min). We map users, devices, M365/Google tenant, and any line-of-business apps.
- RMM rollout + documentation. Agents pushed, environment documented in PSA over the first week.
- Monthly subscription begins. Bronze, Silver, or Gold runs from your activation date.
Frequently asked questions
Why is this separate from the monthly fee?
The first 30 days of any new MSP relationship require concentrated setup labor — provisioning accounts, pushing agents, building documentation. Pricing it separately keeps the recurring monthly fee fair for clients who stay long-term and prevents subsidy of new-client setup by existing clients.
Is this charged each year?
No — one-time only at the start of the relationship. If you cancel and return after a long break, we may re-quote based on what re-provisioning is needed.
Can I skip it?
No — every new MSP client pays activation. The work is real and we are not willing to skip the documentation and provisioning step that makes the rest of the relationship work.
What does "account provisioning" mean?
Setting you up in our RMM (monitoring), PSA (ticketing), documentation system, billing, secure password vault, and helpdesk routing. Plus configuring alerting thresholds for your environment specifically.
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Ready to start?
Pay activation now and we'll have onboarding scheduled within one business day. Or talk through your stack first — we'll tell you exactly what activation covers in your case.
Buy now via Stripe → Book a consult