How much does DME automation cost at SynergyIQ?

Individual engagements range from $1,800 to $5,500 with fixed scope. The all-four bundle is $7,500–$16,150 (15% off list). All prices are published, no demo required to see them.

Is there an ongoing cost?

Optional Care Plan at 18% of build fee per year keeps payer rules, integrations, and the model current. First 30 days post-launch are free as stabilization.

Is there a minimum DME size for these engagements to pay back?

ROI math typically works at roughly $500K/month in billables and above. Below that, we recommend waiting. We'll tell you on the audit call.

DME Automation · Published Pricing

Four engagements. Four prices. No demo required.

Q: Why is the price a range?

Platform complexity (custom Brightree extensions vs out-of-box NikoHealth) and payer count (encoding rules for 3 payers vs 12) determine where in the range your engagement lands. Exact price confirmed in writing during scoping before any work starts.

Q: Do you offer payment plans?

Yes — default is 50% on engagement, 50% on go-live. Three-payment plans available on the full bundle.

Most platform vendors hide pricing behind a sales call. We publish ours. If the numbers don't work for your DME, you save the call. If they do, you save the negotiation.

The four engagements

Each engagement has a fixed scope and a published price range. Range reflects platform complexity (e.g., custom Brightree extensions vs out-of-box WellSky integration) and payer count.

Engagement 1

Intake Validation Bot

$2,000 – $4,500

2–4 weeks

OCR your faxed referrals, validate against Medicare LCDs and payer rules, post into Brightree / WellSky / NikoHealth with missing-element flags.

View details

Engagement 2

Prior Auth Tracking

$2,500 – $5,000

3–5 weeks

Replace the Excel tracker with a live queue. Aging buckets, expiration alerts, one-click packet regeneration. Leadership-visible from day one.

View details

Engagement 3

Resupply Automation

$2,500 – $5,500

4–6 weeks

Eligibility-aware SMS, email, and IVR outreach. ResMed / Philips usage data wired in. Oxygen, enteral, urological cadences automated.

View details

Engagement 4

Billing Pre-Flight

$1,800 – $4,000

2–4 weeks

Pre-claim documentation cross-check, KX modifier engine, denial-risk score per claim. Catches the 3–5% that would otherwise bounce.

View details

Bundle · Save 15%

All four engagements

$7,500 – $16,150

Deliver in sequence over 12–16 weeks. Bundle pricing applies when all four are committed up-front. The full playbook from the case study, packaged.

Free leakage audit first

What's included in every engagement

Discovery + scoping call

30–60 min mapping of your platform, payer mix, and current workflow. Scope confirmed in writing before any build starts.

Fixed price + fixed scope

You see the price before we start. Change orders are written and priced separately. No surprises at invoicing.

HIPAA + BAA

Business Associate Agreement signed before access. Encrypted transport and storage. Role-based access. Full audit trails.

Training + handoff

Staff training delivered live and recorded. Runbook for ongoing operation handed off at the end of the engagement.

30-day stabilization

30 days post-launch covered at no additional cost — bugs, tuning, and edge cases addressed without a Care Plan needed.

Care Plan (optional)

18% of build fee per year. Keeps payer rules current, integrations patched, and the model tuned. Cancel anytime.

Frequently asked questions

Why is the price a range?

Two reasons. First, platform complexity — a custom Brightree extension takes more work than an out-of-box NikoHealth integration. Second, payer count — encoding rules for 3 payers takes less time than 12. We confirm the exact number in writing during scoping, before any build starts.

Why publish pricing when platform vendors don't?

Two reasons. We don't need the sales-cycle leverage that pricing-gates provide — we're a services firm, not a SaaS firm. And we'd rather you self-qualify than waste a sales call on either side.

Do you offer payment plans?

Yes — 50% on engagement, 50% on go-live is the default. Three-payment plans available on the full bundle.

What if my DME is on a platform you haven't mentioned?

We extend the four DME platforms listed (Brightree, WellSky TeamDME, NikoHealth, Bonafide) plus CareTend. For others, we still scope but expect 15–30% added cost for integration work.

Do you charge per-user or per-location?

No. Pricing is per engagement, not per user or per seat. Once it's built, you can roll it out to all locations and all staff without per-seat fees.

What's the Care Plan and is it required?

The Care Plan is 18% of the build fee per year. It keeps payer rules current (MCO requirements change), integrations patched (Brightree API changes), and the model tuned (denial-risk recalibration). It's optional after the 30-day stabilization period. Most DMEs keep it.

What if my DME is doing under $500K/month?

Honest answer: probably wait. The ROI math on these engagements assumes you have enough monthly volume that the staff-time recovery and denial reduction pay back the build inside 1–3 quarters. Below ~$500K/mo billables, the math gets harder. We'll tell you that on the audit call.

Start with the free DME leakage audit

30 minutes. Irfan personally maps your intake → setup → resupply cycle and quantifies the leakage in dollars. You leave the call knowing which engagement (or which bundle) makes the math work.

Book the audit Read the case study